Terms of Service
Last Updated: April 2026
Agreement to Terms
By accessing or using Grow.io's website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
Description of Services
Grow.io provides an automated hardware-software platform for conducting matrix plant experiments, including precision robotics, computer vision monitoring, and AI-assisted experiment design for agricultural research.
User Accounts
Registration
To access certain features of our Services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your password
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.
Acceptable Use
You agree not to:
- Use the Services for any illegal purpose or in violation of any laws
- Violate or infringe upon the rights of others
- Distribute malware, viruses, or harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Services or servers
- Use automated systems to access the Services without permission
- Reverse engineer or attempt to extract source code
Intellectual Property
Our Content
All content, features, and functionality of the Services, including but not limited to text, graphics, logos, software, and documentation, are owned by Grow.io or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Your Content
You retain ownership of any data, content, or materials you submit to the Services ("User Content"). By submitting User Content, you grant us a license to use, store, and process it to provide and improve our Services.
Payment Terms
If you purchase a subscription or services:
- You agree to pay all fees according to the pricing terms presented to you
- All fees are non-refundable unless otherwise stated
- We reserve the right to modify pricing with advance notice
- You authorize us to charge your payment method on a recurring basis
Data and Privacy
Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Service Availability
We strive to provide reliable Services but do not guarantee that:
- The Services will be uninterrupted, timely, secure, or error-free
- Results obtained from using the Services will be accurate or reliable
- Any errors in the Services will be corrected
We reserve the right to modify, suspend, or discontinue the Services at any time with or without notice.
Limitation of Liability
To the maximum extent permitted by law, Grow.io shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or use
- Any damages arising from your use or inability to use the Services
Indemnification
You agree to indemnify and hold harmless Grow.io, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Services or violation of these Terms.
Third-Party Services
Our Services may integrate with or contain links to third-party services. We are not responsible for the content, accuracy, or practices of these third-party services. Your use of third-party services is at your own risk.
Warranty Disclaimer
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
Dispute Resolution
Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration, except where prohibited by law.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after changes constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Grow.io regarding the use of our Services.
Contact Information
If you have any questions about these Terms of Service, please contact us:
- Via our contact form
- By visiting this page on our website: grow.io/#contact